Customer Engagement Plan (Monthly/User)
Microsoft Dynamics 365 (Dynamics 365) is the next generation of intelligent business applications in the cloud. Dynamics 365 unifies Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) capabilities by delivering new purpose-built applications to help manage specific business functions. Dynamics 365 applications help businesses accelerate digital transformation to meet the changing needs of customers and capture the new business opportunities of tomorrow.
Each Customer Engagement Plan licence includes access to these Dynamic 365 apps and services:
- Sales Enterprise - Includes lead and opportunity management as well as marketing lists and campaigns.
- Marketing - Includes email marketing, customer journey management, event management, landing pages and lead scoring (subject to 10 user licenses)
- Customer Service - Case management capabilities, contracts and service level agreements.
- Field Service - Schedule board, work orders, mobile app and resource management.
- Project Service - Resource scheduling, project templates, service agreements, time and expenses.
Note: Non-genuine software puts you at unlimited amounts of risk. By buying genuine software, it helps slam that door shut and delivering auto updates that help maintain your security 24/7. Safeguard yourself with genuine software.
Genuine Microsoft Product or Your Money Back
|24/7 Phone and Web support||Included.|
|99.9% uptime SLA||Included.|
|App for Outlook||An Outlook add-in that provides you with a complete set of Dynamics 365 capabilities right within Office Outlook.|
|Data Security||Benefit from Microsoft Dynamics 365 features such as identity and access management, encrypted connections, and data centers that provide security and data privacy in the Trusted Cloud. With Dynamics 365, you can control information access to maintain confidentiality, integrity, and availability of data.|
|Intelligent technologies||- Outlook integration for email tracking. - SharePoint integration out of the box. - Machine learning insights for up-selling and cross-selling.|
|Licensed for commercial use||Requires 10-seat minimum of Dynamics 365 Customer Engagement Plan.|
|Microsoft Office Online||Web apps for Excel, Word, Powerpoint and OneNote are also included for Dynamics 365 users even if they aren't subscribed to Office 365.|
|Mobile versions||Lightweight applications that let you access Dynamics 365 data on almost any web browser running on a tablet, smartphone, or non-Windows computer.|
|Office 365 and LinkedIn integration||LinkedIn and Microsoft Dynamics 365 (CRM) are world leading sales tools and now they come together, to help you save time toggling back and forth between your Dynamics 365 (CRM) and LinkedIn Sales Navigator, and to focus on what matters most—selling.|
|Storage||10 GB default. Additional 5 GB free storage accrues per 20 Dynamics 365 full users. The cap on the amount of free storage that may be earned per tenant is subject to a technical limit of 30 TB. Today that cost is $9.95 per GB per month.|
|Web versions||No need to install anything to run Dynamics 365 (online) from a computer running a supported web browser.|